At Rising Rato, we want to make your shopping experience smooth and enjoyable. Below are some common questions we get from our customers — from how to order, payment options, to delivery and returns. If you don't find your question here, feel free to reach out to us anytime!
We proudly deliver our high-quality clothes all over Kathmandu. As we grow, we plan to expand our delivery services to more cities and regions.
Currently, we accept Cash on Delivery (COD) only. This means you pay only when you receive your order. We're working on adding online payment options soon to make checkout even easier.
You can explore our latest collections on the website and place your order by contacting us through our Instagram or Facebook pages. Our team will guide you through the rest!
Yes! If you're not completely happy with your purchase, you can return or exchange it within 7 days of delivery. Please contact us via email or social media so we can assist you promptly.
Orders within Kathmandu usually arrive within 1 to 3 business days after your order is confirmed.
Absolutely! Our specialty is stylish matching clothes designed for couples, friends, or families. For custom orders, reach out directly to discuss your needs.
Stay connected by following us on Instagram, TikTok, Facebook, YouTube, and Twitter. We also plan to launch a newsletter soon for exclusive updates.
We're here to help! Reach out to our friendly team through any of these channels: